FAQ
What is your return policy?
You can find our full return policy in a link at the bottom of our home page.
We do not accept returns on sale items. Any item you purchase on sale, is final sale. All items can be returned or exchanged if within the 30 day window, with original tags still in tact, & unworn.
**END OF YEAR SALES ARE FINAL. WE ACCEPT EXCHANGES BUT NO RETURNS**
We do not accept returns on sale items. Any item you purchase on sale, is final sale. All items can be returned or exchanged if within the 30 day window, with original tags still in tact, & unworn.
**END OF YEAR SALES ARE FINAL. WE ACCEPT EXCHANGES BUT NO RETURNS**
How Do I start a return or exchange?
To initiate a return, head to our home page and click ‘returns’ on the top menu.
(You will need your order number and email you used when placing the order. If you don’t have either of these you can contact us to look it up for you.) you will then be prompted to fill out a short form. A return label will then be generated for you. Once we receive the item we will process the refund, or get your exchange back to you.
I am in between sizes… what size should I get?
if you are in between sizes, we recommend sizing down!
if you are in between sizes, we recommend sizing down!
I am in Canada. How long does it take to get here, and should i expect import fees?
shipping times to Canada are 5-10 days. Import fees will be assessed by the carrier and billed to the recipient upon delivery of the package. The cost of the import fees vary depending on the weight and value of each package and the destination.