FAQ
What is your return policy?
items are eligible for a return as long as it is within the 30 day window, with original tags still in tact, & unworn.
Exchanges are free.
unfortunately as a small business we cannot offer free returns at this time.
customer can either send the item back themselves, or we will provide a label for you and deduct the return label cost from your refund. ($9.00)
Any items marked final sale, are final sale. you agree to these terms when purchasing the item.
items are eligible for a return as long as it is within the 30 day window, with original tags still in tact, & unworn.
Exchanges are free.
unfortunately as a small business we cannot offer free returns at this time.
customer can either send the item back themselves, or we will provide a label for you and deduct the return label cost from your refund. ($9.00)
Any items marked final sale, are final sale. you agree to these terms when purchasing the item.
How Do I start a return or exchange?
to initiate a return or exchange, please reach out at
info@shopwildwoods.co
I am in between sizes… what size should I get?
if you are in between sizes, please reach out at info@shopwildwoods.co regarding the item you are considering buying and we can help you choose the correct size.
if you are in between sizes, please reach out at info@shopwildwoods.co regarding the item you are considering buying and we can help you choose the correct size.
I am in Canada. How long does it take to get here, and should i expect import fees?
shipping times to Canada are 5-10 days. Import fees will be assessed by the carrier and billed to the recipient upon delivery of the package. The cost of the import fees vary depending on the weight and value of each package and the destination.